👨‍💻 Profile

I am a Systems Engineering student at UTN FRC and an Integrations Reliability Engineer at Avature.

My technical foundation was forged in Tier 2 Technical Support (ISP Level), handling critical L2/L3 network incidents under strict SLAs[cite: 7]. This gave me a deep, analytical approach to problem-solving. I don’t just “configure” software; I treat infrastructure as a rigorous engineering discipline where security and resilience are built-in from day one[cite: 7].

Alongside my professional role, I am executing an 11-Phase SRE Roadmap, managing a bare-metal edge cluster, and deploying automated AWS Cloud architectures[cite: 7]. I am passionate about Infrastructure as Code, Zero Trust Networks, automation, and continuous technical growth[cite: 7].

📄 Download SRE Resume

💼 Professional Experience

Integrations Reliability Engineer | Avature

Aug 2026 - Present

  • Act as the technical bridge between Support and Engineering to diagnose, analyze, and resolve production integration incidents across enterprise SaaS workflows.
  • Leverage log management and observability tools (Kibana, Grafana) to trace API request/response behavior, build alerting strategies, and detect anomalous system patterns.
  • Conduct deep-dive troubleshooting of HTTP protocols, data flow bottlenecks, and backend integrations to prevent recurring failures and improve platform stability.

Technical Support Analyst (Tier 2) | Konecta (Telecom Argentina - Personal Flow)

Sep 2024 - Apr 2026 Acting as the escalation point for complex connectivity incidents (FTTH/HFC).[cite: 7]

  • Troubleshooting: Diagnosed Layer 1-3 network failures using telemetry and packet analysis tools to ensure SLA compliance[cite: 7].
  • Crisis Management: Resolved escalated outages, managing communication with frustrated stakeholders during critical downtime[cite: 7].
  • Optimization: Initiated the migration of internal troubleshooting guides to a Docs-as-Code workflow using MkDocs, reducing search time for agents by ~30%[cite: 7].

🛠️ Technical Arsenal

  • Cloud & Architecture: AWS (EC2, VPC, IAM, RDS, S3, Secrets Manager, CloudWatch, Lambda, SNS)[cite: 7].
  • Infrastructure as Code & Configuration: Terraform (Remote Backend, Modules), Ansible Playbooks[cite: 7].
  • Networking & Security: Zero Trust Networks (Cloudflare Tunnels, Tailscale Mesh VPN), AWS OIDC, TCP/IP, DNS, Subnetting, UFW, Fail2Ban[cite: 7].
  • Shift-Left Security: Trufflehog (Secret Scanning), Checkov (IaC compliance)[cite: 7].
  • Observability: Prometheus, Grafana, Node Exporter, Docker Logs[cite: 7].
  • Containerization & GitOps: Kubernetes (K3s), Docker, Docker Compose, Portainer, GitHub Actions, Watchtower[cite: 7].
  • Programming, Scripting & Frameworks: Python (System Automation, Boto3, APIs), Golang (REST APIs), Java Spring Boot, Bash[cite: 7].
  • Languages & Communication: English (B2 - Professional Working Proficiency), Spanish (Native), Structured Public Speaking, and Conflict Resolution (OPI 2.0)[cite: 7].

🎓 Education & Achievements

  • Information Systems Engineering | UTN - Córdoba (Expected 2027)[cite: 7]
    • Focus: Operating Systems, Networks, Algorithms, Systems Architecture[cite: 7].
  • 1st Place - Robotics Competition | Roboteam Experience STEM[cite: 7]
    • Project: Designed and programmed the logic for an autonomous Arduino rover, integrating hardware and low-level software[cite: 7].
  • Full Stack Java Developer | Argentina Programa 4.0 (2022)[cite: 7]
  • Advanced Oratory, Persuasion & Influence (OPI 2.0) | Corporate communication and crisis management training[cite: 7].